2020 Fortune Best Small & Medium Companies

October 16, 2020

Grand Rapids, MI Great Place to Work® and Fortune have recognized third-party data center maintenance provider Service Express as one of the 2020 Best Small & Medium Workplaces™. The ranking is based on confidential survey feedback representing the employees working at small and medium-sized businesses in the United States.  

The company’s Core Value creates a powerful dynamic by helping team members achieve their personal, professional and financial goals. Service Express has been recognized in 2020 for its commitment to culture, employee satisfaction and growth. Service Express is widely recognized for its culture, employee satisfaction and growth by Inc. 5000, Best and Brightest Companies to Work For®, Great Place to Work® and more. These awards highlight the company’s commitment to establishing and growing a people-powered organization. 

We are proud to be recognized by oupeople for having one of the best workplaces, says Chief Human Resources Officer Gretchen Murphy. Our high-trust culture has helped us navigate this year’s challenges. Over the last six months, we have made significant changes to how we work and connect at Service Express. We’ve shifted our entire workforce to remote work for extended, and in some cases, indefinitely, to accommodate our people’s needs. To promote a culture of respect for all, we created and launched our Diversity, Equity & Inclusion Council to help drive action through education and engagement. We understand this year has been tough for manyand we will continue to define our needs and create change that benefits all of our people at Service Express. 

Great Place to Work, a global people analytics and company culture research firm, evaluated more than 60 elements of team members’ experience on the job. These included the extent to which employees trust leaders, the respect with which people are treated, the fairness of workplace decisions, and how much camaraderie there is among the team. Rankings are based on employees’ feedback and reward companies that best include all employees, no matter who they are or what they do for the organization.  

“Best Workplaces like Service Express have built dynamic, flexible, and transparent workplaces founded on trust,” said Michael C. Bush, CEO of Great Place to Work. “This gives companies on this list a powerful opportunity not just to do well for their people, but also to do well for their businesses.” 

The Best Small & Medium Workplaces list is a series of rankings by Great Place to Work and Fortune based on employee feedback from Great Place to Work-Certified™ organizations.  

About the Best Small & Medium Workplaces 

To determine the 2020 Best Small Workplaces list and the 2020 Best Medium Workplaces list, Great Place to Work® gathered and analyzed confidential survey feedback representing more than 189,000 employees working in small- and medium-sized businesses in the United States.  Employees responded to over 60 survey questions describing the extent to which their organization creates a great place to work For All™. To learn more about Great Place to Work-Certification and recognition on Best Workplaces lists published with Fortune, visit www.greatplacetowork.com.  

About Great Place to Work 

Great Place to Work® is the global authority on workplace culture. They help organizations quantify their culture and produce better business results by creating a high-trust work experience for all employees. They recognize Great Place to Work-Certified™ companies and the Best Workplaces ™ in the US. Learn more at www.greatplacetowork.com.  

Media Contact
Josh Leatherman
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