ExpressConnect® Monitoring

Automate your data center support

Minimize your downtime. Let us handle disruptions in the data center with our free automated hardware support solution. ExpressConnect® Monitoring automatically detects a fault, opens a ticket and prompts a call from your engineer to discuss the detailed service plan with you. No need to call us, your system already did!

How ExpressConnect Monitoring automates support:

How Does ExpressConnect Monitoring Work?

Monitoring Advantages for your Data Center

    Boost efficiency with automated support

    Problems are diagnosed and ticketed for you. With real-time monitoring alerts, you no longer have to check for red lights or place tickets.

    Ensure critical issues are never missed

    To minimize the white noise, you control the type and quantity of incoming notifications with customized filtering.

    Data-driven for fast first-time fixes

    Monitoring combines automation and OnDeck® Predictive Sparing® technology to resolve issues quickly. Every alert includes a diagnosis with hardware insights.

    Your data is safe with us

    ExpressConnect Monitoring is secure for your data center environment. The system meets NIST compliance standards and is security-certified by the KR Group.

    ExpressConnect Monitoring Integrations

    You can integrate with the following third-party providers:

    Your Autopilot Option for Hardware Support

    Our free automated monitoring solution supports the following products:

    Cisco

    • Catalyst
    • Firewalls
    • MDS
    • Nexus
    • Routers
    • UCS Series

    Dell

    • EqualLogic
    • Force10
    • MD Disk Storage
    • PowerEdge

    Dell EMC

    • Avamar
    • Celerra
    • Clariion
    • Data Domain
    • Disk Library
    • Isilon
    • Symmetrix
    • UNITY
    • vBLOCK
    • VNX
    • VNXe
    • VPLEX
    • XtremIO

    Hitachi

    • Enterprise Disk Storage
    • HNAS
    • Modular Storage

    HPE

    • 3Par
    • EVA
    • HP 9000
    • Integrity RX
    • LeftHand SAN
    • Moonshot
    • MSA
    • Nimble
    • Proliant
    • XP Series

    IBM

    • 3584 Tape Library
    • DS Enterprise
    • DS Mid-Range
    • Enterprise Servers
    • ESS
    • FlashSystem
    • FlashSystem V9000
    • IBM Appliances
    • Mid-Range Servers
    • N-Series
    • Storwize
    • XIV Enterprise

    NetApp

    • E-Series
    • FAS Disk Storage
    • SolidFire

    Quantum

    • AdicScalar i2000

    ExpressConnect Monitoring FAQs

    Discover how you can minimize your downtime. For additional questions, please contact us.

    How is ExpressConnect Monitoring implemented in my data center?

    To install ExpressConnect Monitoring, our Integration Specialist will need remote access to your equipment and an environment to deploy the virtual appliance. Once deployed, your dedicated specialist will complete configuration and testing remotely. 

    How secure is ExpressConnect Monitoring?

    Data center security is always a top priority. ExpressConnect Monitoring is NIST compliant and designed to protect data. Our product support team has locked down any unnecessary ports and applications to eliminate the risk of exposing data to incoming internet traffic. We continuously monitor for security alerts and proactively analyze data security trends.

    Insights from our customers

    Gartner Peer Insights Customer First Badge

    Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences, and do not represent the views of Gartner or its affiliates. The Gartner Peer Insights Customer First badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. The Gartner Peer Insights Customer First program constitutes an organization’s commitment to solicit reviews from its customers using programmatic sourcing strategies and best practices. They neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

    Let’s talk about upgrading your data center maintenance

    With ExpressConnect, your day just got easier.

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