You can always count on monitoring alerts, automated ticketing and the right parts to increase service speed and uptime in your data center.
How Monitoring Works
Don’t call us, your system already did! ExpressConnect® Monitoring is an automated 24/7 hardware support solution for your data center. It eliminates the need for you to monitor for equipment failures and to request service.
- Real-time alerts and automated ticketing
- Configurable alert filtering
- Equipment and support insights from OnDeck® Predictive Sparing® for each ticket
- Server, storage and network hardware monitoring
- Security certified and NIST compliant
Upgrade to automated support
Problems are automatically diagnosed and ticketed for you. With real-time monitoring alerts, you don’t have to check for red lights, place tickets or wait for a support response.
Works for your infrastructure
Server, storage and network capabilities to automate alerts and ticketing for your diverse data center environment.
Target what’s important to you
To minimize the white noise, you control the type and quantity of incoming notifications preferred with customized filtering.
Data-driven for fast first-time fixes
Monitoring combines automation and OnDeck® Predictive Sparing® to help resolve issues faster for you. Every alert includes a diagnosis and hardware insights from multiple data sources.
Monitoring Supported Products
- UCS Series
- MD Disk Storage
- E-Series Disk Storage
- FAS Disk Storage
- Data Domain
- Disk Library
- Modular Storage
- Enterprise Disk Storage
- HP 9000
- Integrity RX
- LeftHand SAN
- XP Series
- 3584 Tape Library
- DS Enterprise
- DS Mid-Range
- Enterprise Servers
- IBM Appliances
- Mid-Range Servers
- XIV Enterprise
- AdicScalar i2000
Find answers to common questions about ExpressConnect Monitoring. To explore how automation and hardware monitoring improve your data center maintenance, please contact us to learn more.
How does Monitoring work?
How secure is ExpressConnect Monitoring?
based on a security hardened version of Linux that is patched and maintained by Service Express. ExpressConnect Monitoring is NIST compliant and we monitor for security alerts and have locked down any unnecessary ports and applications to eliminate ports exposed to incoming internet traffic.
How will Monitoring be implemented within my data center?
For a physical install, the onsite appliance takes approximately 2 hours to deploy and then another 10 minutes per each system.
Let’s talk about upgrading your maintenance
With ExpressConnect, your day just got easier.