Automate your data center support
Minimize your downtime. Let us handle disruptions in the data center with our free automated hardware support solution. ExpressConnect® Monitoring automatically detects a fault, opens a ticket and prompts a call from your engineer to discuss the detailed service plan with you. No need to call us, your system already did!
How ExpressConnect Monitoring automates support:
Monitoring Advantages for your Data Center
- 24/7 server, storage and network hardware monitoring
- Real-time alerts and automated support
- Fault diagnosis and service insights for each ticket using OnDeck® Predictive Sparing® technology
- Security certified and NIST compliant
- Integrates with Datadog, HPE OneView, Nagios, PRTG, ServiceNow, SolarWinds, Splunk, WhatsUp Gold, Zabbix, and Zenoss
- Configurable alert filtering
Boost efficiency with automated support
Problems are diagnosed and ticketed for you. With real-time monitoring alerts, you no longer have to check for red lights or place tickets.
Ensure critical issues are never missed
To minimize the white noise, you control the type and quantity of incoming notifications with customized filtering.
Data-driven for fast first-time fixes
Monitoring combines automation and OnDeck® Predictive Sparing® technology to resolve issues quickly. Every alert includes a diagnosis with hardware insights.
ExpressConnect Monitoring Integrations
You can integrate with the following third-party providers:
Your Autopilot Option for Hardware Support
- UCS Series
- MD Disk Storage
- Data Domain
- Disk Library
- Enterprise Disk Storage
- Modular Storage
- HP 9000
- Integrity RX
- LeftHand SAN
- XP Series
- 3584 Tape Library
- DS Enterprise
- DS Mid-Range
- Enterprise Servers
- FlashSystem V9000
- IBM Appliances
- Mid-Range Servers
- XIV Enterprise
- FAS Disk Storage
- AdicScalar i2000
How is ExpressConnect Monitoring implemented in my data center?
To install ExpressConnect Monitoring, our Integration Specialist will need remote access to your equipment and an environment to deploy the virtual appliance. Once deployed, your dedicated specialist will complete configuration and testing remotely.
How secure is ExpressConnect Monitoring?
Insights from our customers
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Let’s talk about upgrading your data center maintenance
With ExpressConnect, your day just got easier.