Integrate with the tools you already use
Streamline your support. Connect the power of your existing monitoring and ticketing systems to quickly resolve hardware issues in your data center. Whether you’ve invested in an off-the-shelf product or use a custom-built ticketing solution, you can integrate your system seamlessly with ExpressConnect® at no additional cost. We make it easy for you to increase efficiency, automate support and spend less time managing your data center maintenance.
Featured monitoring and ticketing integrations:
Integration Advantages for your Data Center
- Fits into your existing processes
- Incorporates customized maintenance diagnostics into your existing ticketing and monitoring systems
- Dedicated Account Integration Specialist
- Enables two-way communication
- ServiceNow Certified App
Streamline your workflow
Reduce time spent managing data center support by keeping your team and maintenance activity on your existing platform.
Say goodbye to duplicated efforts
When your system triggers an alert, ExpressConnect automatically opens a service ticket for you. Before you know it, your Service Express engineer is calling to discuss service plans.
Maximize your investment
Leverage your current solutions at no additional cost for unified data tracking, insights and reporting.
Connect your solutions
Use our adaptable API to build custom integrations with your ITSM. You can easily automate ticketing workflows for your custom-built systems.
How would I use your adaptable API?
Use our REST API to automate ticketing workflows for custom-build monitoring and ticketing systems.
Our support team will partner with your developer to integrate your system with ours. We provide the resources needed for a successful integration, including:
- Instructions & documentation
- Secure developer portal
- Templated code
Your dedicated Account Integration Specialist is available to provide assistance and answer any technical questions you may have.
How do we integrate with ExpressConnect?
Insights from our customers
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Let’s talk about upgrading your data center maintenance
With ExpressConnect, your day just got easier.