ExpressConnect® Integrations

Integrate with the tools you already use

Streamline your support. Connect the power of your existing monitoring and ticketing systems to quickly resolve hardware issues in your data center. Whether you’ve invested in an off-the-shelf product or use a custom-built ticketing solution, you can integrate your system seamlessly with ExpressConnect® at no additional cost. We make it easy for you to increase efficiency, automate support and spend less time managing your data center maintenance.

Featured monitoring and ticketing integrations:

If you use another monitoring or ticketing solution, contact us to discuss more integration options.

Integration Advantages for your Data Center

  • Fits into your existing processes
  • Incorporates customized maintenance diagnostics into your existing ticketing and monitoring systems
  • Dedicated Account Integration Specialist
  • Enables two-way communication
  • ServiceNow Certified App

Streamline your workflow

Reduce time spent managing data center support by keeping your team and maintenance activity on your existing platform.

Say goodbye to duplicated efforts

When your system triggers an alert, ExpressConnect automatically opens a service ticket for you. Before you know it, your Service Express engineer is calling to discuss service plans.

Maximize your investment

Leverage your current solutions at no additional cost for unified data tracking, insights and reporting.

Connect your solutions

Use our adaptable API to build custom integrations with your ITSM. You can easily automate ticketing workflows for your custom-built systems.

Data Center Integration FAQs

Learn how you can streamline your workflow. For additional questions or to talk to an Integration Specialist, please contact us.

How would I use your adaptable API?

Use our REST API to automate ticketing workflows for custom-build monitoring and ticketing systems.

Our support team will partner with your developer to integrate your system with ours. We provide the resources needed for a successful integration, including:

  • Instructions & documentation
  • Secure developer portal
  • Templated code

Your dedicated Account Integration Specialist is available to provide assistance and answer any technical questions you may have. 

How do we integrate with ExpressConnect?

Get started by contacting your Account Executive who will schedule time for you to connect with an Integration Specialist. Your specialist provides the resources and support needed to begin building your integration.

Insights from our customers

Gartner Peer Insights Customer First Badge

Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences, and do not represent the views of Gartner or its affiliates. The Gartner Peer Insights Customer First badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. The Gartner Peer Insights Customer First program constitutes an organization’s commitment to solicit reviews from its customers using programmatic sourcing strategies and best practices. They neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

Let’s talk about upgrading your data center maintenance

With ExpressConnect, your day just got easier.

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