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Integrations

Integrations

Keep it simple. Continue using your native monitoring and ticketing systems to capture hardware failure alerts for your data center. You can react faster to outages and issues by automatically converting alerts into action. Integrating with our ExpressConnect® Monitoring solution results in more efficiency and less time spent managing service tickets.

Connect to the power of your monitoring solution to our automated notification and ticketing system for speed, convenience and reliability.

Featured monitoring integrations:

Using a different monitoring solution or using your own? Just let us know, our experts are standing by.

Custom two-way integration through API

Incorporate insights in your existing ticketing and monitoring platform using our ExpressConnect® Application Programming Interface (API). Built for seamless integration between your system and ours — you can see all of your monitoring activity in one place!

Integration Advantages

Connect your systems

Convert alerts into action. By integrating your monitoring system, hardware alerts are sent to ExpressConnect and a new service ticket is automatically opened for you.

If you have your own system, developers can create custom integrations of their ITSM to automate ticketing workflows with our adaptable API.

Streamline your workflow

Save time and automate your data center support by integrating your current solutions. Integration allows you to keep your team and maintenance activity on your existing platform.

Maximize your resources

Leverage your current solutions for unified data tracking, insights and reporting at no extra cost.

Integration FAQs

Find answers to common questions about integrations and our custom-built API. Contact us to learn more about our integration options and how you can streamline your workflow.

Which monitoring systems do you integrate with?

We currently support integrations with Datadog, Nagios, PRTG, SolarWinds, and Zabbix; as well as your own systems.

Which programming languages are compatible with the API?

Our API integration is compatible with all programming languages. We’re able to make adjustments to fit your custom needs.

How do we integrate with ExpressConnect?

Start by talking with your account executive. You’ll then connect with our technical team to discuss the integration process to answer any questions you may have. Our support team will help your developer integrate your systems with ours. We supply the tools needed to complete the integration, including instructions, documentation, a secure developer portal, code and a support contact for any technical questions you may have. The timeline to integrate our systems is dependent on the bandwidth of your software engineer.

How do I get started with the API?

The best way to start building integrations with ExpressConnect is to contact your Account Executive to set up time between our technical team and your developer. We will provide documentation, instructions, a secure developer portal and code, as well as a support contact to empower your developer to integrate your solution with ours.

Service Express

Data Center and Network Third-Party Hardware Maintenance

4.8

33 Verified Reviews >
as of September 20, 2020

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