Redefining your data center maintenance experience
User-friendly in every way
Colocations, virtualization, shifting priorities and budget lines impact your support needs. When it’s time to adjust your coverage, count on a quick update with no penalties.
Skip the tedious maintenance of expiration dates and focus on your operations. Welcome to simplified service administration with one coterminous agreement.
Preferences? We’ll build a customized option for you. Billing flexibility for varied frequencies, invoice requirements, multiple recipients and more.
DEDICATED ACCOUNT TEAM
Reach out to your account team for answers and consistency in meeting coverage, support and invoicing needs.
Hear about the service experience from our customers' perspective
No unwelcome price increases or agreement terms. Your pricing remains locked in, even if covered equipment is removed.
Agreement start and end dates don’t always align with your coverage needs. Use the flexibility of our short-term maintenance to “fill the gap” in your data center support.
Changes are penalty-free. Easily add or delete equipment, modify SLAs, or terminate your service with a simple 30– or 90-day written notice, depending on agreement terms.
Our people-powered approach sets the standard for what service can and should be
Our “Right Parts at the Right Time” process to supporting your server, storage and network equipment
How Can We Help?
Learn more about expert data center maintenance solutions.
EOL & EOSL Database >
Search and find upcoming EOL or EOSL dates on hardware
VIDEO: What is Third-Party Maintenance? >
How is third-party data center maintenance different than OEM support?
ExpressConnect® Monitoring >
Automated 24/7 hardware support solution for your data center
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