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Sales Development Manager

Leadership

Denver, CO

The Sales Development Manager is responsible for providing leadership and guidance to the Sales Development team. This leader is accountable for achieving monthly and annual goals. They provide traini . . .

Role & Responsibilities
Perks & Benefits
About Team
Why Service Express?
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The Sales Development Manager is responsible for providing leadership and guidance to the Sales Development team. This leader is accountable for achieving monthly and annual goals. They provide training to Sales Development Representatives while ensuring that the team is providing exceptional customer service

Here’s what this position is all about:

  • Track and analyze metrics to ensure that department goals are being met, including conversion goals and revenue goals.
  • Partner with Talent Acquisition Team to ensure adequate staffing; analyze staffing levels and project hiring trends to help predict recruiting needs
  • Drive improvements in the prospecting and outreach processes to increase the effectiveness and efficiency of the team.
  • Create an environment that promotes the Service Express culture; mentor and coach individual Sales Development Representatives to reinforce the skills, knowledge and attitude required to achieve exceptional results.
  • Train and Develop: Drive the onboarding process for all new Sales Development Representatives to ensure they are using tools and systems properly; lead and/or co-lead trainings such as objections, sales process, and biweekly professional development; evaluate processes and training routinely to ensure they meet the current needs of the team. Provide solutions and improve processes when identified.
  • Identify and evaluate new approaches for overcoming objections and converting prospects to ensure individuals are utilizing effective methods.
  • Coach through the documentation process of sales activity and associated outcomes to track success from initiation to completion.
  • Oversee the partnership between Senior Account Executives and Sales Development Representatives to ensure collaborative relationship to set the stage for a successful business meeting and offer the customer a seamless experience. Encourage engagement in discussions on best practices in a market and execution of various campaign strategies.

What we are hoping you can bring to the role:

  • Experience in a business, sales or marketing related position preferred
  • Demonstrated ability to successfully lead and develop a team
  • Proven track record of being inquisitive and championing change as well as initiating ongoing improvements
  • Effective communication and follow through, strong organizational skills, and dedication to attention to detail
  • Software: Microsoft Office Suite, Salesforce, Connect and Sell

We offer you:

  • Workplace flexibility that empowers our employees
  • Personal growth and advancement opportunities
  • Paid volunteer hours and birthday off
  • Several health insurance offerings that start on day one
  • 50% health club membership reimbursement
  • Company 401k match

Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.

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Perks & Benefits

Your well-being is important to us. It’s why we give you a range of benefits from healthcare to 401k and a few extra perks along the way.

Paid Parental Leave

Take the time you need to support your family without worrying about work tasks. We understand you have bigger things going on, and we’re here to support your growing family.

Flexible Work Environment

We want to help you work how you work best. Find your healthy work-life balance here. Our people have the flexibility they need to make it happen.

Health Reimbursement

CrossFit, Yoga, Zumba, or whatever else keeps you moving, we help by covering 50% of your monthly fitness membership cost. This also includes digital fitness subscriptions!

About The Team

Our teams don’t work in silos — we all interact and support one another in a variety of ways.

You can count on those around you for collabo-ration, empowerment and inspiration. Anything is possible with the guidance of servant leaders and hard-working team members. And that’s just the beginning.

Why Service Express?

We’ve been delivering outstanding customer and technical service for server, storage and networking equipment since 1993. 500+ motivated employees fuel us in over 50 offices throughout the U.S., and we’re adding new opportunities every day.

Our Awards

Thanks to the shared commitment with our team, our rewarding environment
is being recognized by these leaders in workplace cultures!

Keep track of similar opportunities!

Ready To Join Us?

We’re always looking for passionate life-long learners to join our growing team. If you think Service Express is the right place for you, apply today! If you know
someone who would be the right fit, share this opportunity.

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