Balaji Alahari Manager of Storage, Data centre and Network Operations, DREAMWORKS ANIMATION
My experience with Service Express has been exceptional, I’m very satisfied with their services… They’re proactive and quick to take action when an issue is brought up… I know that when I open a service ticket, the issue will be taken care of.
Denise Grinnell Server & Storage Team Manager, GORDON FOOD SERVICE
Service Express has been an excellent partner and extension of our data centre staff. They are quick to respond with excellent communication. They care about our equipment as much as we do.
Kevin Meyer Vice President, Principal Architect, EXPEDIENT
Service Express has been one of our longest and most reliable partners… They’re a big part of our commitment to our clients.
Data Center and Network Third-Party Hardware Maintenance
Reviewed May 23, 2022
Have been very pleased. Always seems to have the part I need…
Service Express has made it easier for us to keep our legacy hardware past the OEM support contract. When it comes time to renew most of our purchases we usually check first with Service Express to see if they can cover it. Once implemented, we have found their engineers and inventory more than adequate to meet our day to day needs for support.
Our site has used Service Express' coverage several time in the past two months alone. The service calls have been acted upon without haste and the dispatching of a qualified and knowledgeable technician to the job site was immediate. I put a high value on the service provided to us by Service Express
Take a strategic look at your current hardware refresh plan; consider timing and frequency of your hardware refresh cycle; consider another option from OEM hardware. Determine how equipment reliability impacts your refresh decisions through failure rate data. Optimize your hardware refresh plan to increase efficiencies and cost savings for your infrastructure strategy.
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