Backup and Recovery

Keep your data secure and accessible when you need it most with our proactive backup and disaster recovery services.

Engineers Study on Laptops in Server Room

BACKUP AS A SERVICE (BaaS)

Customized multiplatform backup

In a multiplatform environment, successful data protection requires robust solutions. Reduce the risk of lost data due to hacking, user error or other types of data center failures with our BaaS solution.

Comprehensive coverage. 24/7 support and strategy for your IBM i, AIX, Linux, Windows and z/OS needs.

Consistent data backup. Using application-aware backups to ensure data integrity, we can integrate with a large number of applications.

Meeting your unique requirements. Deploying the best BaaS solution means we work closely with you to meet your data protection needs.

DISASTER RECOVERY AS A SERVICE (DRaaS)

Mitigate the impacts of a disaster

Do you have a reliable, tested business continuity and disaster recovery plan in place? Ensure complete data recovery during and after a disaster with our flexible DRaaS. You can depend on our fully managed service, including technical expertise, hardware and a secure environment, for a successful recovery.

Disaster Recovery (DR) strategy. Be prepared for all types of disaster scenarios. We work alongside you to audit, identify gaps and address areas of improvement.

Recoverability best practices. Our team assists with testing your DR plan to ensure your IT environment is recoverable for your Recovery Point Objective (RPO) and to meet your Recovery Time Objective (RTO).

Expert support. You’re not alone. We specialize in IBM AS/400, IBM i, AIX, Linux, Windows, z/OS, Solaris, VMS, HP-UX, Teradata and more.

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Two Female Engineers Troubleshoot on iPad in Data Center

Recovery Centers

Effectively restore IT operations

Accelerate resolution using our purpose-built facilities. Specifically designed for testing of live applications, live invocations and various scenarios, the recovery centers offer your team the space, security and access to complete a recovery with fewer obstacles.

Convenient workspace. Your recovery team can work onsite in a dedicated recovery suite with access to your data backups, along with other key tools and amenities.

Recoverability best practices. Our team assists with testing your DR plan to ensure your IT environment is recoverable for your Recovery Point Objective (RPO) and to meet your Recovery Time Objective (RTO).

Experienced support. Our DRaaS team tests and improves DR plans year round and is available to help you with your disaster invocations.

Quicker recovery times. Low latency access to our cloud backup service delivers improved efficiency in restoring data and operations.

Two Engineers Pointing to Laptop
Articles & Insights Sep 03, 2019

5 Basics for Disaster Recovery in the Data Center

5 efficient and effective steps to data center disaster recovery are: Understanding the impact of a disaster on your organization as a whole Pre-determining disaster recovery team members Creating your disaster recovery plan Determining your recovery time objective (RTO) & recovery point objective (RPO) Testing your disaster recovery plan Continue reading to learn: What is […]

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Case Studies Jul 15, 2021

Rebuilding the Data Center: Disaster Recovery After Historic Flood

When Service Express received the call from a Midwest hospital's data center that had been flooded, the hardware and service teams immediately created an emergency response plan and raced to help. A group of ten technical engineers were quickly assembled and worked around the clock to prepare over 25 servers within three days.

Service Express

Data Center and Network Third-Party Hardware Maintenance

Gartner Peer Insights Custom First
  • 5 Reviewed May 23, 2022

    Have been very pleased. Always seems to have the part I need…

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  • 5 Reviewed May 23, 2022

    This company is always standing by should we run into…

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  • 5 Reviewed Jan 13, 2022

    My company was able to extend the life of older EMC and Dell…

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  • 5 Reviewed Aug 27, 2021

    Service Express (or SEI) has been a valued partner and vendor…

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  • 4 Reviewed Aug 27, 2021

    Great experience so far. Very affordable and as good as…

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  • 4 Reviewed Aug 31, 2021

    Service Express Inc. (SEI) always comes through for me. There are a…

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  • 5 Reviewed Jan 12, 2022

    Overall we have had a great experience with Service Express…

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  • 5 Reviewed May 24, 2022

    As a hardware maintenance vendor, they are easy to work with…

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  • 5 Reviewed Jan 12, 2022

    Service Express has been great! They even do a great job of…

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Are you taking the right steps to protect your business?