Backup and Recovery
Keep your data secure and accessible when you need it the most with our proactive backup and disaster recovery (DR) services.
Customized solutions to safeguard critical data and workloads
In a multiplatform environment, successful data protection requires robust solutions. Whether you’re looking to implement a Virtual Tape Library (VTL), test DR processes or have access to off-site backups, our team of experts are ready to help find the solution that works for you.
Backup As A Service (BAAS)
Protect against data loss
Reduce the risk of lost data due to user error, natural disasters or other failures. Our BaaS offering allows you to access backup copies at any time.
- 24/7 support
- Air gapping
- Remote monitoring and reporting
- Consistent application-aware backups
- Onsite backup and remote recovery testing available
Disaster Recovery As A Service (DRAAS)
Mitigate the impacts of a disaster
Be prepared for all types of scenarios that come your way. We work alongside your team to audit, identify gaps, address areas of improvement and replicate mission-critical workloads.
- Multiple backup locations
- Testing to meet Recovery Point Objective (RPO) and Recovery Time Objective (RTO) goals
- Assistance with setup, implementation and management of your disaster recovery plan
Recovery Centers
Secure and reliable data centers
Avoid the upfront investment of building a second system by leveraging our geographically diverse data centers. Our purpose-built facilities offer your team the space, security and access to focus on recovery efforts.
- Support from experienced specialists
- Redundant power and cooling
- Real-time replication between production and backup systems
*Service only available for UK market
Service Express
Data Center and Network Third-Party Hardware Maintenance
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The engineers are well experienced and have good knowledge. They have timely responses.
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Service Express has provided hardware services for our older servers and storage well after the manufacturer has dropped support and they do it for much less.
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They truly try to help customers save money without sacrificing support or degraded service. This service will truly help you optimize your budget dollars and extend the life of technology hardware.
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Switching Service Express is the best decision we have made
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We had a great experience with them. They are more concerned with getting things fixed for us than making sure they get paid. We had one location that was not in the contract.
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We have a very complex environment and it makes servicing our datacenter very tricky. Service Express constantly strives to provide the most customized and tailored support,
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When we were faced with the decision on how to move forward with our aging equipment that would no longer be supported by the original manufacturer via a support agreement,
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The transition to ServiceExpress was seamless. Once everything was onboarded, support continued as it should with no interruptions. Service delivery has been top notch, with
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Service Express' response times to tickets is phenomenal, their network engineers are very knowledgeable and helpful when needed
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Additional resources
Rebuilding the Data Center: Disaster Recovery After Historic Flood
When Service Express received the call from a Midwest hospital’s data center that had been flooded, the hardware and service teams immediately created an emergency response plan and raced to help. A group of ten technical engineers were quickly assembled and worked around the clock to prepare over 25 servers within three days.
Why a typical disaster recovery (DR) plan isn’t enough to defeat ransomware
Many businesses are unaware of the right approach to combat ransomware. Relying solely on a disaster recovery (DR) process can leave you highly vulnerable.
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