End-of-Life (EOL) & End-of-Service (EOSL) Tip Sheet
Know your options when your data center server, storage, or network equipment is termed End-of-Life or End-of-Service Life. Check our our handy End-of-Life vs. End-of-Service tip sheet to learn more.
What is the difference between End-of-Life and End-of-Service-Life for server, storage, and networking data center gear?
- What is End-of-Life?
- What is End-of-Service-Life? (or End-of-Support)
- Can I get EOL or EOSL support from the OEM?
- What does Gartner say about third-party maintenance providers?
- What does EOL or EOSL mean for your data center?
- Is there and end of the line for hardware parts?
What is End-of-Life?
End-of-Life (EOL) is a term the original equipment manufacturer (OEM) uses to indicate it will no longer market, sell or update equipment after a certain date.
The equipment is in a stable release.
No additional firmware, patches or upgrades will be made available.
The OEM continues to offer post-warranty support.
Third-Party Maintenance (TPM) is available for most OEM equipment that is EOL.
What is End-of-Service-Life?
End-of-Service-Life or End-of-Support-Life are terms the OEM uses to indicate that services and updates for server, storage and network equipment are no longer available from the OEM.
In certain cases, the OEM may continue to provide maintenance support, but only through the use of a TPM provider.
TPM providers offer direct data center support for most OEM equipment that is EOSL.
Per Gartner, "Customers of all sizes, all geographies and all verticals are using TPMs for some postwarranty and EOSL devices."
Read more in Gartner’s Market Guide for Data Center and Network Third-Party Hardware Maintenance.
What does EOL or EOSL mean for your data center?
These “End-of-X” stages mean a parting of ways between the equipment and the OEM. But for you, it can trigger the start of a new service “lease on life” for your working gear with third-party data center maintenance.
Is there an end of the line for parts?
Server, storage, and network parts are available long after the OEM turns off the light. TPM providers have access to high-quality OEM parts from trusted channels to maintain full functionality of your EOL and EOSL equipment.
To sign or not to sign?
If you find yourself being maneuvered into a new purchase, take a moment to review your immediate and future data center needs. You can pocket major savings by keeping your EOL and EOSL gear running another year or two.
Interested in learning more about Service Express?