Data Centre Hardware Sales
Optimise your current environment and plan for future server, storage and network demands with customised, cost-effective, reliable data centre hardware solutions.
Meet performance, budget and timeline goals
Decrease extended waiting times and count on long-term success for your data centre hardware initiative using service insights, infrastructure expertise and extensive inventory for the top OEMs.
Expect more with
custom-built hardware solutions
The advantages of our customised approach include:
- Single point of contact
- Analysis of your hardware needs and long-term goals
- In-house hardware team and production lab
- Quality tested parts
- New, recertified and refurbished options
Build an effective hardware strategy that meets your needs
Strategic consulting
Meet price, performance and business objectives with an inclusive solution put together by your dedicated hardware consultant.
System builds
Your hardware is tested, updated and pre-configured in our state-of-the-art production lab.
Installations
From a no configuration to a full rack and stack of your new hardware equipment, our field service engineers are available to provide support.
Professional services
Expert assistance available for implementation, deployment, integration, virtualisation and more.
Warranty, post-warranty, gap and EOL & EOSL maintenance
Flexible coverage for your equipment includes cost-effective hardware and software maintenance. View all supported products.
IT asset disposition (ITAD)
Convenient, secure, environmentally friendly recycling and trade-in options for your retired IT assets.
Real customers, powerful solutions
“We wanted to renew our existing IT and create a separate infrastructure for a new business we were launching. They understood our requirements, including home working, and created a solution which perfectly fits our needs.”
Service Express
Data Center and Network Third-Party Hardware Maintenance
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The engineers are well experienced and have good knowledge. They have timely responses.
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Service Express has provided hardware services for our older servers and storage well after the manufacturer has dropped support and they do it for much less.
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They truly try to help customers save money without sacrificing support or degraded service. This service will truly help you optimize your budget dollars and extend the life of technology hardware.
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Switching Service Express is the best decision we have made
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We had a great experience with them. They are more concerned with getting things fixed for us than making sure they get paid. We had one location that was not in the contract.
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We have a very complex environment and it makes servicing our datacenter very tricky. Service Express constantly strives to provide the most customized and tailored support,
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When we were faced with the decision on how to move forward with our aging equipment that would no longer be supported by the original manufacturer via a support agreement,
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The transition to ServiceExpress was seamless. Once everything was onboarded, support continued as it should with no interruptions. Service delivery has been top notch, with
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Service Express' response times to tickets is phenomenal, their network engineers are very knowledgeable and helpful when needed
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Data Centre Hardware FAQ
We offer both current and previous generation data centre hardware. Our server, storage and network options include new OEM, factory recertified/renewed and refurbished. We continue to support and sell equipment as old as DEC VAX to current generation equipment and anything in between.
As a VMware Enterprise Solutions Provider, we offer VSAN in place of home-built hyperconverged solutions such as Nutanix, VxRail, Hyperflex, SimpliVity, etc. These platforms utilise VSAN as a layer to their hyperconverged OS, so this option can be just as effective but less expensive. You then have the flexibility to select any major intel or AMD server brand for the solution.
Many OEMs have their own term for what they consider “Factory Recertified” equipment (Dell Recertified, HPE Renew, Cisco Excess, etc.) These servers are typically factory overstock or an unused return. The server was initially built and configured by the OEM, but once it’s customised or leaves the factory, it can no longer be considered OEM new. In some cases, these systems come with a base OEM Next Business Day (NBD) warranty, which is eligible for uplifted Service Express support to a higher Service Level Agreement (SLA).
Refurbished means a used server has been reconfigured, re-tested and re-updated according to our stringent testing standards. The difference between a refurbished solution and an OEM recertified solution is the eligibility for OEM support. Refurbished systems are no longer eligible for OEM coverage, although many of these systems have open-source firmware and software updates. All of our refurbished hardware solutions can be supported using one of our many maintenance coverage options.
High-quality refurbished and recertified options align with our commitment to providing sustainable solutions to IT professionals worldwide.
Additional resources
Strengthening cyber resilience to meet Prudential Regulation Authority (PRA) policies
No business is free of cyber threats, or physical threats to systems or buildings, that could affect a business’s technology. With increasing risk to businesses, the Prudential Regulation Authority (PRA) set the deadline for earlier this year, March 2022, for institutions under their regulation to identify their important business services and define and outline their impact tolerances.
Take a strategic look at your current hardware refresh plan; consider the timing and frequency of your hardware refresh cycle; consider another option from OEM hardware. Determine how equipment reliability impacts your refreshing decisions through failure rate data. Optimise your hardware refresh plan to increase efficiencies and cost savings for your infrastructure strategy.
The Bathtub Curve and Data Centre Equipment Reliability
Jake Blough, Chief Technology Officer for Service Express, explores the Bathtub Curve theory, its limitations, and data centre equipment reliability and maintenance.
