Tap into secure, reliable and comprehensive managed IT services for your infrastructure needs.
Managed Services FAQ
Managed service providers (MSP) work alongside internal IT teams to maintain, manage and complete various tasks, processes and functions for IT infrastructure.
IT teams use managed IT services to stay on top of day-to-day functionality, cover skill set limitations, optimise existing systems for productivity and more. Managed services help IT teams to redirect internal resources to pursue higher business impact projects.
Partnering with a managed service provider can help you to redirect time, budget and critical resources to other strategic initiatives. Managed services provide the additional expertise and availability to your business without the challenge of finding, hiring, retaining and training staff to maintain and optimise your systems.
Data Center and Network Third-Party Hardware Maintenance
The engineers are well experienced and have good knowledge. They have timely responses.”(read more)
Service Express has provided hardware services for our older servers and storage well after the manufacturer has dropped support and they do it for much less.”(read more)
They truly try to help customers save money without sacrificing support or degraded service. This service will truly help you optimize your budget dollars and extend the life of technology hardware.”(read more)
Switching Service Express is the best decision we have made”(read more)
We had a great experience with them. They are more concerned with getting things fixed for us than making sure they get paid. We had one location that was not in the contract.”(read more)
We have a very complex environment and it makes servicing our datacenter very tricky. Service Express constantly strives to provide the most customized and tailored support,”(read more)
When we were faced with the decision on how to move forward with our aging equipment that would no longer be supported by the original manufacturer via a support agreement,”(read more)
The transition to ServiceExpress was seamless. Once everything was onboarded, support continued as it should with no interruptions. Service delivery has been top notch, with”(read more)
Service Express' response times to tickets is phenomenal, their network engineers are very knowledgeable and helpful when needed”(read more)
Discover what the reliability bathtub curve theory really means for your hardware refresh cycles, long-term equipment performance, IT budget and more.
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