ExpressConnect®

Your day just got easier

ExpressConnect® is an all-in-one solution that helps you accomplish more in the data center. You have the power to simplify your support and optimize your IT infrastructure — giving you more time back in your day.

Be More Productive in the Data Center

You have the advanced tools, support and flexibility to upgrade your experience with ExpressConnect.

Monitoring

24/7 AUTOMATED SUPPORT

  • Server, storage & network monitoring
  • Real-time hardware alerts and automated
    support
  • Fault diagnosis and service insights using
    OnDeck® Predictive Sparing®

Ticketing

360° SERVICE DESK

  • Place service tickets from any device
  • Proactively schedule engineer service callbacks
  • Upload technical documents and share notes directly with your engineer

Account Management

ACCESS ANYTIME

  • Manage coverage and request updates
    to agreements
  • Track and review warranty coverage
  • Live chat 24/7 with our in-house customer support team

Integrations

STREAMLINED WORKFLOW
Connect the power of your existing monitoring and ticketing systems. ExpressConnect integrates with the following providers:

Insights from our customers

Gartner Peer Insights Customer First Badge

Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences, and do not represent the views of Gartner or its affiliates. The Gartner Peer Insights Customer First badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. The Gartner Peer Insights Customer First program constitutes an organization’s commitment to solicit reviews from its customers using programmatic sourcing strategies and best practices. They neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

Let’s talk about upgrading your data center maintenance

With ExpressConnect, your day just got easier.

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