Manage your data center maintenance
Your day just got easier. ExpressConnect® is an all-in-one platform where you can manage your data center maintenance. Simplify your service with automated alerts, account insights, ticketing integration and more.
What is ExpressConnect®?
ExpressConnect helps you automate more of your data center support and easily manage your service coverage.
- Real-time hardware issue alerts
- Automated ticketing with immediate fault diagnosis
- Server, storage and network
- Place tickets, track service status, view equipment and SLAs
- Communicate directly with your
- Schedule service callbacks
Take charge of your hardware maintenance with ExpressConnect to free up time, find what you need and keep your service on track.
Connect the power of your existing monitoring and ticketing systems. ExpressConnect integrates with the following providers:
Be more productive
With automated alerts and ticketing, you spend less time on service issues and more time on higher-level priorities.
Connect to what you need
Interactive access and visibility into your service and account information from anywhere at anytime.
Accomplish more with ExpressConnect®
Minimize your downtime
Think of hardware monitoring as your autopilot for alerts and ticketing. Equipment issues are automatically detected, diagnosed and ticketed for you. You just need to answer the phone when your engineer calls to arrange a fast first-time fix.
Easily access what
Place service tickets, check status updates and chat with our in-house customer support team online. You can do more planning with visibility into your coverage and agreement information for reporting, budgeting, project and refresh cycle needs.
Integrate with ExpressConnect for a seamless workflow. Continue using your existing monitoring and ticketing solutions to centralize your support activity and reduce complexity.
Insights from our customers
Data Center and Network Third-Party Hardware Maintenance
112 Verified Reviews >
as of 5/7/2021
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Let’s talk about upgrading your maintenance
With ExpressConnect, your day just got easier.