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Close-Up Engineer Inserting Part into Server
Videos

What is Third-Party Maintenance (TPM)?

EPISODE TWO Our In a Flash video series aims to educate IT professionals on popular topics and solutions for data centres in a concise and straightforward way.   In this episode, Service Express IT aficionado, Chad, covers the basics of third-party maintenance and how it fits into your overall data centre maintenance strategy. How is third-party data centre maintenance different from OEM support? What […]

Close-Up Server Trays
Videos

What are End of Life (EOL) & End of Service Life (EOSL)?

Service Express resident IT expert, Chad, covers what EOL & EOSL really mean for your data centre and which options are available before committing to a contract. Do you buy new tech and have a hardware refresh, or can you partner with a third-party data centre maintenance provider and continue to use the equipment you have?

Up Close Hand Holding Pen Near Servers
Videos

Advantages of Using Third-Party Storage Support vs the OEM

As your storage equipment reaches end-of-service-life, you may feel pressured by the original equipment manufacturer to buy new. But what if your hardware is still performing effectively? In this webinar, we’ll take you through the options that exist beyond the warranty and demonstrate how you can maximise your current investment with third-party storage maintenance.

Two Engineers on iPad in Data Centre
Videos

Why Change to Third-Party Maintenance for Your Data Centre?

Working in the data centre comes with a multitude of responsibilities; you may be tasked with maximising uptime, improving security or steering the IT budget. Where does data centre maintenance fit in? In this webinar, we help you to take an informed look at the realities of equipment performance and life cycle, risk, objectives and the impact of third-party maintenance on your service and costs.

Close-Up Server
Videos

Evaluating Cisco Smart Net Alternatives and Options

Where do you start when it comes to your Cisco network maintenance? In this webinar, we help you to take an informed look at the realities of equipment life cycle, software access, performance reliability and saving opportunities. Learn more about your options as we compare Smart Net and a support solution that gives you more flexibility and reduces your maintenance spend.

Customer Service Professional with Headset
Videos

30-Minute Service Callback: Data Centre Support

Placing a service call with certain maintenance providers can be the last thing you want to face. You’re calling for support – not hold times, phone trees and multiple transfers. When you call Service Express for support, it’s always easy and quick. And in 30 minutes or less, you’re talking directly to your engineer. See how we make placing a service call a breeze.

Close-Up of Circuit Board
Videos

Simple Virtualisation Technology Support

When the time comes to consolidate your data centre, we can make virtualisation easy for you. From hardware to licensing, services to asset disposition and everything in between, our team of VMware Certified Professionals can provide the type of support you need.

Packaged Data Centre Parts, Stacked
Videos

Locally Stocked Data Centre Parts: More Uptime

To restore uptime quickly, the right hardware needs to be on hand. We stock over 80,000 parts in our main distribution warehouse and another 80,000+ parts nationwide. Most importantly, we keep parts for our customers on the shelves of their local service office. Customers can count on their Service Express engineers to have immediate access to the resources needed for resolution.