Videos

In this episode, you will walk away with an understanding of what’s important when looking for a hardware service provider to ensure that you’re making the right choice for your data centre operations.

Service Express, a leading third-party data centre maintenance provider, has been named one of Milwaukee’s Best and Brightest Companies to Work For® in 2021 for the fifth consecutive year. Recipients of this award are companies that have thoughtful and inclusive human resources practices.

What are the alternatives to Smart Net? What are the benefits of an alternative? What is a Cisco hybrid support approach? Find out here.

EPISODE TWO Our In a Flash video series aims to educate IT professionals on popular topics and solutions for data centres in a concise and straightforward way.   In this episode, Service Express IT aficionado, Chad, covers the basics of third-party maintenance and how it fits into your overall data centre maintenance strategy. How is third-party data centre maintenance different from OEM support? What […]

Service Express resident IT expert, Chad, covers what EOL & EOSL really mean for your data centre and which options are available before committing to a contract. Do you buy new tech and have a hardware refresh, or can you partner with a third-party data centre maintenance provider and continue to use the equipment you have?

As your storage equipment reaches end-of-service-life, you may feel pressured by the original equipment manufacturer to buy new. But what if your hardware is still performing effectively? In this webinar, we’ll take you through the options that exist beyond the warranty and demonstrate how you can maximise your current investment with third-party storage maintenance.

Working in the data centre comes with a multitude of responsibilities; you may be tasked with maximising uptime, improving security or steering the IT budget. Where does data centre maintenance fit in? In this webinar, we help you to take an informed look at the realities of equipment performance and life cycle, risk, objectives and the impact of third-party maintenance on your service and costs.

Where do you start when it comes to your Cisco network maintenance? In this webinar, we help you to take an informed look at the realities of equipment life cycle, software access, performance reliability and saving opportunities. Learn more about your options as we compare Smart Net and a support solution that gives you more flexibility and reduces your maintenance spend.

Placing a service call with certain maintenance providers can be the last thing you want to face. You’re calling for support – not hold times, phone trees and multiple transfers. When you call Service Express for support, it’s always easy and quick. And in 30 minutes or less, you’re talking directly to your engineer. See how we make placing a service call a breeze.

When the time comes to consolidate your data centre, we can make virtualisation easy for you. From hardware to licensing, services to asset disposition and everything in between, our team of VMware Certified Professionals can provide the type of support you need.

To restore uptime quickly, the right hardware needs to be on hand. We stock over 80,000 parts in our main distribution warehouse and another 80,000+ parts nationwide. Most importantly, we keep parts for our customers on the shelves of their local service office. Customers can count on their Service Express engineers to have immediate access to the resources needed for resolution.

To reduce risks and deliver quicker uptime, we meticulously follow custom Testing and Quality practices to ensure each part is in working condition. With a >1.5% DOA rate, these efforts contribute to delivering quicker resolutions. You can depend on Service Express’ use of quality parts for uptime.