How to do more, spend less and reduce IT maintenance costs. Factors to consider for data centre third-party maintenance: What is the risk? What does cost look like? Who is my contact if I have different brands of equipment? How do I get flexible support? How do I know it’s reliable?
There are many critical details to address and steps to track within a data centre relocation project. Knowing your status at each step of your project plan and preparing a back-out plan well in advance of your relocation is essential. How do you start?
As a business partner, an IT leader must be proficient in the area of finance to effectively create more monetary and strategic value. Address three IT budget planning challenges head-on.
Engineer on iPad and Phone in Data Centre
OEM support vs. third-party support – be prepared with what to know for each: how costs differ and why, coverage and service offers of each, flexibility and support options for both, is there possibility of customisation? Which fits your needs better? Which option should you choose?
6 OEM myths to question: Don’t extend warranty support; it’s better to buy new. It’s time to buy new when equipment is End-of-Life or End-of-Service-Life. Only the OEM can make updates to storage software. Support is always provided by an OEM engineer. OEM engineers are trained storage experts with insider knowledge. The best service delivery is provided by the OEM.
What is End of Life (EOL) vs. End of Service/Support (EOSL)?
Know what your options are when your data centre server, storage or network hardware approaches End of Life (EOL) or End of Service Life (EOSL)/End of Support (EOS).
Agile IT management focuses on agility in terms of the ability to stop, change direction and accelerate. IT leaders can empower their team with critical thinking, flexibility in problem-solving and an attitude of continuous improvement.
